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Clean. Reliable. Remarkable.
Have questions? Need help choosing the right service? We’re here for you!
Whether you’re booking a deep clean, scheduling a post-construction service, or just want to ask about our upholstery or ironing services, feel free to reach out. Our team is always ready to assist you.
Frequently Asked
Question
Have questions? You’re not alone. We’ve gathered the most common questions our customers ask and answered them all in one place. Whether you’re curious about our services, need help getting started, or just want to understand how things work, this section is here to guide you. If you don’t see your question below, feel free to reach out — we’re always happy to help!
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- Performs deep cleaning of windows, floors, walls, ceilings, comfort rooms, kitchen areas, balconies.
- Operates vacuum cleaner to remove dust, hair, and debris from floors
- Washes dishes and kitchen utensils as part of the cleaning package.
- Changing of bedsheets, duvet covers and pillowcases.
- Room spray with signature scent
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If the provided information is different from the actual inspection, additional extension hours may be required. The succeeding rate is 299/hour per cleaner
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Yes, the cleaner provides their own cleaning materials and solutions. The client is only responsible for supplying a ladder and trash bags.
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Absolutely. All our cleaners undergo thorough background checks for your peace of mind.
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We understand that plans change. However, you cannot cancel your booking as you already paid it but you can reschedule up to 24 hours before your appointment without any charge.
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You can reschedule your booking by contacting us at least 24 hours in advance. Simply reach out via email, and we’ll help you choose a new date and time that works best for you.
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While we understand the comfort of having a familiar face, we can’t guarantee the same cleaner for every visit due to scheduling and availability. However, rest assured that all our team members are trained to deliver consistent, high-quality service every time.